> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alumio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Spaces

> What spaces are, who can use them, and how to create and manage them.

Spaces allow Alumio partners with a Spaces license to manage multiple end customers within a single Alumio environment. Instead of provisioning a separate environment per customer, you create and manage isolated Spaces within one environment.

All configurations created within a Space are linked to that Space, ensuring clear separation between customers or projects. You can also grant specific users access to a single Space rather than the entire environment.

By default, every environment has one Space –– the Default Space –– which cannot be edited or deleted.

Navigate to **More → Admin panel → Spaces** to create and manage Spaces.

### What Spaces can do

* Isolate configurations and data per customer or project within a single environment.
* Grant users access to a specific Space only, without exposing the rest of the environment.
* Assign dedicated Data Engines per Space based on your license.
* Each Space has its own unique webhook and proxy URLs, viewable under **Access control → Information**.

### Space statuses

| Status   | Description                                           |
| :------- | :---------------------------------------------------- |
| Pending  | Space has been submitted and will be created shortly. |
| Creating | Space is being created. This takes a few minutes.     |
| Active   | Space is ready to use.                                |
| Error    | An error occurred during creation. Contact support.   |
| Deleting | Space is being deleted.                               |
| Deleted  | Space has been deleted and cannot be used.            |

### Cancelling and reactivating Spaces

Spaces are contracted annually and renew automatically. System administrators can cancel a Space from the Space Management page. The Default Space cannot be cancelled.

A cancelled Space can be reactivated before its expiry date. If it expires without reactivation, it is automatically deleted and the record will show a Deleted status with the expiration date highlighted in red.

### Granting users access to a Space

Users can be granted access to a Space in two ways: from within the Space via **Access control > Users**, or by a system administrator via the **Admin panel → Spaces → Users tab**. Users added at the Space level have access to that Space only.

### Limits and FAQ

**How many Spaces and Data Engines do I receive?** This depends on your Spaces license. The default includes 32 Spaces and 64 Data Engines, with a maximum of 2 Data Engines per Space.

**Why do I see Audit trail twice in the menu?** One Audit trail is scoped to the currently active Space under Access control. The other, in the Admin panel, covers all Spaces across the entire environment.

**Can I use a VPN connection with a Spaces license?** No. VPN connections are only available for dedicated single-customer Alumio environments.