Could you explain how the interfaces work?

The customers and products can be published from the SAP system. This is being done by an automated sequenced process of exported files. The other services are real time. This includes recent orders, invoices, quotes and deliveries for both offline and online orders.

For a customer, all addresses are taken directly from SAP, which includes shipping, billing, and invoice address. If you allow your customers to do so, they can add addresses from the eCommerce platform.

You can also create a manual workflow that sends a request to change an address to the SAP back office. For the B2B checkout a real time ordersimulate call is available, including real time call for asking delivery costs and delivery times. For a full list of the web services, please contact our sales consultants.